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YOUR FIXED COSTS OUR VARIABLE ALTERNATIVES Port Support offers the following opportunities depending upon the depth of services required: Back Office Resources This service enables you to absorb peak periods or regular overflows. Our Personnel Support department will second professional shipping personnel to your location, experoenced in all areas of Back Office operations. From documentaion to customs, as well as on all levels, from junior clerks to operational management. Back Office Services This pick 'n mix enables you to let Port Support carry out the work. Our Freight, Vessel, Container Logistics, Finance and Customs Support departments are designed to handle your administrative logistics such as booking input, preparation of bills of lading, load/discharge reports, container reporting, vessel clearance and customs documents, up to invoicing and credit control. We will charge you according to our Service Menu so that your costs will be known, transparant and within your control. Back Office Insourcing This is the all-embracing Port Support service, enabling you to outsource your entire Back Office, while ensuring the highest possible quality. You will immediately turn your fixed costs into variable costs, eliminate non-core activities, free up management resources and realise guaranteed cost reduction. The insourcing process consists the following steps: Benchmarking Current activity levels and cost levels are analysed and evaluated against the Port Support Service Menu and the savings potential is calculated. Implementation Together with the customer, Port Support will develop a migration and ongoing management plan. Port Support will manage a smooth migration process and will draw up the Service Level Agreement according to your specific requirements. Cost reduction program The savings potential identified during benchmarking will be realised in a jointly developed cost reduction program. Port Support International B.V. - Port Support Holland B.V. - Head Office